Privacy Policy, Terms of Use & Community Guidelines

Shehar Setu Privacy Policy

Effective Date: 2 April 2026

This Privacy Policy describes how Anvexgroup (“Shehar Setu,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects personal information when you use the Shehar Setu mobile application, website, customer support channels, and related services.

By using Shehar Setu, you agree to this Privacy Policy.

1. Who We Are

Shehar Setu is a platform that allows users to create accounts, publish listings and advertisements, view listings, connect with other users, and use related marketplace features.

If you have any privacy questions, requests, or complaints, contact us at:

2. Information We Collect

Depending on how you use Shehar Setu, we may collect the following categories of information:

A. Account and Profile Information

• full name
• surname
• phone number
• email address, if you provide it
• profile photo, if you upload one
• login and account identifiers

B. Listing and Advertisement Information

• listing title
• description
• category and subcategory
• condition, price, and other details you submit
• photos, videos, or other media uploaded by you
• business information or contact information included in a listing
• messages, complaints, or moderation-related information linked to your listing

C. Location and Address Information

• village, city, district, state, pincode, or address provided by you
• approximate or precise location, if you grant location permission and the app uses it
• latitude and longitude, where relevant to listing or distance-based features

D. Device and Technical Information

• device model
• operating system version
• app version
• crash logs
• diagnostics
• network or usage-related technical logs
• notification token, where applicable

E. Support and Communication Data

• information you share when contacting support
• emails, phone requests, abuse reports, and takedown requests
• feedback, complaints, and account-related requests

3. Information That May Become Public

Shehar Setu is a listing and advertisement platform. When you publish a listing, some information may be visible to other users or the public.

This may include, depending on the feature and your submission:

• your name or business name
• your phone number or WhatsApp contact, if displayed by the app or chosen by you
• listing title, description, price, category, and media
• general area, village, district, city, or state associated with your listing

You should only upload information that you are comfortable making visible through the platform.

We recommend that users avoid uploading unnecessary sensitive personal information in listing descriptions, images, or public profile fields.

4. How We Use Your Information

We may use your information to:

• create and manage your account
• verify users and maintain platform integrity
• publish, display, and manage listings and advertisements
• show your selected contact details to interested users
• enable calls, inquiries, support, and business responses
• personalize content, categories, language, or location-related features
• improve app performance and user experience
• monitor, prevent, and investigate spam, fraud, abuse, illegal activity, and policy violations
• respond to legal requests, complaints, and intellectual property claims
• enforce our Terms, Community Guidelines, and moderation rules
• send transactional or service-related communications
• promote active business advertisements inside the app and, where disclosed, on our promotional channels

5. Legal Basis and User Consent

Where required by applicable law, we process your information:

• with your consent,
• to perform our contract with you,
• to comply with legal obligations,
• or for legitimate business interests such as platform security, fraud prevention, customer support, and service improvement.

By submitting a listing, you authorize us to display the information necessary to operate that listing on the platform.

6. Sharing of Information

We do not sell your personal information.

We may share information in the following situations:

A. With Other Users or the Public

Information in your public profile or listings may be visible to users or the public as part of the service.

B. With Service Providers

We may share data with vendors or service providers that help us operate the app, such as:

• hosting providers
• analytics or crash-reporting providers
• customer support tools
• notification or messaging providers
• cloud storage providers

These parties may process data on our behalf under appropriate obligations.

C. For Legal, Safety, and Compliance Reasons

We may disclose information if required by law or if reasonably necessary to:

• comply with legal obligations
• respond to lawful requests
• investigate fraud, abuse, or security issues
• protect users, the public, or our rights

D. In a Business Transfer

If our business is merged, acquired, reorganized, or transferred, user information may be transferred as part of that process, subject to applicable law.

7. User-Generated Content and Responsibility

Users are responsible for the accuracy, legality, and appropriateness of the content they upload, including listings, images, logos, company names, prices, descriptions, and contact details.

Users must not upload content that:

• is false, misleading, fraudulent, or spam
• infringes copyrights, trademarks, or other rights
• is defamatory, abusive, threatening, hateful, or obscene
• promotes illegal activity
• harms minors or other users
• impersonates another person or business

We may review, restrict, hide, reject, suspend, or remove content or accounts that violate our rules, applicable law, or platform safety standards.

8. Data Retention

We retain personal data only for as long as reasonably necessary for:

• account management
• listing publication and history
• safety, fraud prevention, and abuse handling
• legal compliance
• dispute resolution
• enforcing our agreements

Examples:

• active account information may be retained while your account remains active
• public listings may remain visible until deleted, expired, moderated, or removed
• some records may be retained after deletion where required for legal, fraud-prevention, audit, or dispute-resolution purposes

9. Account Deletion, Post Deletion, and Data Requests

If Shehar Setu allows account creation, users can request deletion of their account and associated data through:

• the in-app deletion path, where available
• our web deletion request page: https://anvexgroup.com/delete-account.php
• or by contacting: anvextech@gmail.com

10. Security

We use reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, alteration, disclosure, misuse, and loss.

However, no app, server, or internet transmission is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for using the platform carefully.

11. Children

Shehar Setu is not intended for children below the minimum age permitted under applicable law. If we learn that we collected personal information from a child in violation of applicable law, we may delete that information and restrict the account.

12. Third-Party Links and Services

Listings or app features may include links, phone contacts, WhatsApp actions, maps, websites, social media links, or other third-party services. We are not responsible for the privacy practices of third-party services. Please review their policies separately.

13. Your Rights and Choices

Depending on your location and applicable law, you may have rights to:

• access your personal information
• correct inaccurate information
• request deletion
• withdraw consent where applicable
• object to certain processing
• request information about how your data is used

To make a privacy request, contact: anvextech@gmail.com

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website and, where appropriate, within the app. Continued use of the app after updates means you accept the revised policy.

15. Contact Us

For privacy, deletion, takedown, abuse, or legal inquiries, contact:

Shehar Setu Terms of Use and Community Guidelines

Effective Date: 2 April 2026

These Terms govern your use of Shehar Setu.

1. Acceptance of Terms

By creating an account, posting a listing, or using Shehar Setu, you agree to these Terms, our Privacy Policy, and our Community Guidelines.

2. User Eligibility

You must be legally permitted to use the app under applicable law. You agree to provide accurate information and to keep your account details up to date.

3. User-Generated Content

Shehar Setu allows users to upload advertisements, listings, text, images, and other content. You remain responsible for the content you upload.

By uploading content, you confirm that:

• you own it or have the right to use and publish it
• it does not violate any law or third-party rights
• it is accurate and not misleading
• it does not contain spam, scams, or harmful material

You grant Shehar Setu a non-exclusive right to host, store, display, reproduce, distribute, and promote your content for operating and promoting the service.

4. Prohibited Content and Conduct

You must not:

• post false, misleading, or deceptive ads
• post duplicate, spam, or irrelevant listings
• publish another person’s phone number, email, or address without permission
• upload sexually explicit, abusive, hateful, violent, or threatening material
• harass, bully, stalk, or target another person
• infringe copyrights, trademarks, trade names, or logos
• impersonate a person, company, or brand
• promote illegal goods, illegal services, or unlawful activity
• use the platform to defraud users
• attempt unauthorized access, scraping, automation abuse, or platform disruption

5. Reporting, Blocking, and Moderation

Users may report objectionable content, abuse, impersonation, fraud, spam, or intellectual property violations through in-app reporting tools or by contacting:

anvextech@gmail.com

Where supported by the app, users may also block other users.

We may investigate reports and may remove content, limit visibility, suspend listings, suspend accounts, or cooperate with authorities where appropriate.

6. Business Advertisement Promotion

If you use business advertising or promotional services, you authorize Shehar Setu to promote eligible active posts through our app, website, or official marketing channels, subject to the plan, campaign, or subscription you selected.

7. Intellectual Property Complaints

If you believe content on Shehar Setu infringes your copyright, trademark, logo, or other rights, contact:

anvextech@gmail.com

Your complaint should include:

• your name and contact details
• the exact content complained of
• proof of ownership or authorization
• a brief explanation of the violation

8. Accuracy and Reliance

We try to maintain a useful marketplace, but we do not guarantee that every listing, image, description, or user claim is accurate, complete, lawful, safe, or current. Users should independently verify listings and counterparties before making business or personal decisions.

9. Suspension and Termination

We may suspend, restrict, or terminate any account or listing at our discretion if we believe there is:

• policy violation
• illegal activity
• fraud or abuse
• intellectual property infringement
• repeated user complaints
• risk to platform safety or integrity

10. Limitation of Responsibility

To the maximum extent permitted by law, Shehar Setu provides the service on an “as is” and “as available” basis. We are not a party to transactions between users unless explicitly stated. Nothing in these Terms limits rights that cannot be lawfully excluded.

11. Changes to Terms

We may revise these Terms from time to time. Updated Terms become effective when posted. Continued use of the service means you accept the updated Terms.

12. Contact

For support, takedown, abuse, or legal notices: