Clear privacy for a trustworthy marketplace.
We believe user trust starts with clear data handling. This page explains how your information is managed on Shaher Setu.
Your data is safe with us
Once our backend is connected, we ensure that your personal information, contact data, and location are protected with industry-standard security measures.
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Contact Data Mobile and profile details used only for marketplace transactions.
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Listing Data Product information and location strictly shown to verified buyers.
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Support Access Dedicated support to handle privacy queries and data removal requests.
1. Information Collection
We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, and other information you choose to provide.
2. Use of Information
We may use the information we collect about you to provide, maintain, and improve our services, including to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users and Drivers, develop safety features, authenticate users, and send product updates and administrative messages.
3. Data Sharing
We do not sell or share your personal information with third parties except as described in this Policy. We may share your information with our vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf.
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